Patient Survey

Patient Survey

At NewGen Physical Therapy, we are constantly focusing on ways to improve our service to our patients and referring physicians. Please take a moment to let us know how well we are doing and what we can do to improve our services to you by completing this short survey.

Please rate the survey questions below based on the following scale.
N/A=Not Applicable 1=Unsatisfactory 2=Fair 3=Average 4=Good 5=Excellent

  1. Courtesy of office staff on the phone
    N/A12345
  2. Courtesy of office staff in the office
    N/A12345
  3. Clear understanding of fees prior to treatment
    N/A12345
  4. Cleanliness and pleasantness of NewGen Physical Therapy office
    N/A12345
  5. Understanding of your condition, goals, and treatment plan by your therapist
    N/A12345
  6. Therapist’s Listening Skills
    N/A12345
  7. Rate your general state of health and functioning prior to treatment
    N/A12345
  8. Rate your general state of health and functioning after your treatment was completed
    N/A12345
  9. Your likelihood of using NewGen Physical Therapy again if needed
    N/A12345
  10. Please explain your answer

  11. Your likelihood of recommending NewGen Physical Therapy to your Friends and Family
    N/A12345
  12. Please explain your answer